Healingways Privacy Policy

Our contact details

Name: Healingways Ltd
Address: 39 Walker Crescent, Weymouth DT4 9AU
Phone Number: +4413057590505
E-mail: mandy@healingways.co.uk

The type of personal information we collect

• Personal identifiers and contacts (for example, name and contact details such as email addresses).
• Customer financial information for transactions.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Registering for a service or purchasing products.
• Subscribing to newsletters or updates.
• Requesting services or products.

How we store your personal information

Your information is securely stored in secure cloud storage and securely locked physical storage.

We keep your personal identifiers and contact details for 12 months after your last interaction with us. We will then dispose of your information by securely deleting your data from our systems and any backups.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at mandy@healingways.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at mandy@healingways.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk